SMSA Express is a leading delivery provider in Saudi Arabia and a leader in transportation and fast charging, offering a wide range of services that suit all the needs of store owners thanks to its huge fleet of modern vehicles and a team of experienced drivers. If you’re looking for a reliable and affordable delivery service, SMSA Express is definitely the perfect option.

SMSA Express was founded in 1994 by Saudi businessman Sultan bin Mohammed Al-Uz. It started with 70 employees and a fleet of 25 trucks and has since grown into one of the largest transport and logistics companies in the region, with a network spanning over 300 branches linking 350 villages and cities and employing more than 5,000 people and a fleet of more than 2,000 cars.

SMSA also has about 5 regional offices spread between Riyadh, Jeddah, Dammam, Khamis Mushait and Tabuk. It has 30 stations and 10 customs clearance offices.

SMSA Express is committed to meeting the needs of ordinary citizens, companies, and e-stores with reliable delivery services, and strives to meet the needs of its customers in a timely and effective manner while maintaining the highest standards of service.

Shipping Services of SMSA Express

• Air and Sea Freight

SMSA has extensive experience in maritime air cargo, providing excellent international receipt and delivery services as it deals with all major cargo companies and the world’s largest airports & ports.

• Packaging Service

SMSA boxes are easy to install and come in different sizes to protect products during their fast journey. It is also lightweight and durable, making it ideal for documents or small shipments.

• Transport Solutions for the Health Sector

SMSA has the equipment to transport sensitive medical materials quickly and in a controlled environment. It also ensures high standards and full compliance with appropriate procedures for rapid and safe access to these materials.

• Store-to-Door

Store-to-Door allows SMSA customers residing in the Kingdom to purchase goods from the markets of the United States of America, Bahrain, and the United Arab Emirates and deliver them directly to their doorsteps.

• Customs Clearance

SMSA’s shipping and customs clearance services guarantee a smooth itinerary for shipment from start to finish until it reaches its destination quickly and without any surprises.

• Rapid Transportation Services

SMSA provides road transport services that fit all budgets. The SMSA fleet includes various trucks including simplified, low or vertical trailers, as well as specialized equipment that we use according to the type of shipment.

• Postal Solutions

It is an automated program that provides integrated services enabling the receipt, transmission, and distribution of the company’s mail. It helps to deal with mail faster and manage correspondence in a more professional way.

• eCommerce Shipping

SMSA understands the importance of e-commerce within the Kingdom and is committed to providing the best service to support traders logistically and ensure a successful delivery and receipt process in a timely manner through the following:

• Verification of address and personal identity.
• Create personal files for customers with access to them securely and the possibility of adjusting personal settings.
• Issuing reports on the status of the shipment.
• Delivery to work or home address.
• Reduce product returns.
• Transparent and efficient service at lower cost to your business.

Delivery Times at SMSA Express

SMSA delivers shipments 24/7 except Friday, but Fridays operate in Riyadh, Jeddah, Dammam, and some other places, usually within 3 business days within the Kingdom.

SMSA Express Customer Service

SMSA has customer service available in more than 300 locations across the Kingdom. However, if you use Shiprocket to process your order and shipping with SMSA, you don’t have to go anywhere to receive support, as we work with SMSA to provide you with the best freight price available – which is always cheaper than you can find yourself, and we provide a professional team to answer all your shipping and delivery questions with SMSA Express.

SMSA Express and Shiprocket

When shipping using the Shiprocket platform, you will be able to ship easily with SMSA Express and many other major shipping companies in the Kingdom. Shipping with SMSA through Shiprocket provides you with many exceptional logistics features that make it easier for you to manage the shipping of your eCommerce, such as:

• Competitive shipping rates and pre-negotiated with SMSA Express, you can enjoy them whatever your monthly order number.
• Cash on Delivery with weekly remittances of amounts on your bank account.
• Shipping notifications are sent to your customers for free so they can track their orders instantly on email and SMS.
• Door-to-door delivery for all your shipments without the need to go to shipping company branches to complete the delivery process.
• Customized tracking page for your store containing all shipment data and status, with questionnaires on customer satisfaction with product and shipping company.