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Last Mile Shipping Platform For Enterprises

Shiprocket offers unmatched logistics workflows & cutting-edge technology to help your eCommerce brand provide a delightful post-purchase experience to your customers

Shiprocket powers up your shipping process with cutting edge technology so your eCommerce brand can deliver delightful customer experiences easier, faster & cheaper.

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How does it work?

How It Works

Follow an easy 6-step process to automate your entire eCommerce fulfillment journey.

Follow an easy 4-step process to automate your entire eCommerce fulfillment journey.

Step 1

Connect Your Carriers

Upload your existing carrier contracts and create orders
using our simple order creation workflows. Our platform also supports
bulk-import of orders via CSV files.

Plug-in your existing carriers quickly & let our technology do the trick.

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Step 2

Integrate Your eCommerce Store

Connect your eCommerce website or marketplace accounts using our seamless connectors and custom APIs. Our systems synchronise your orders and delivery statuses in real-time.

Integrate eCommerce platforms of your choice & sync your orders in real-time.

Step 3

Select Preferred Carrier

Choose the best carrier using our proprietary carrier
recommendation engine (CORE) that ranks them based on
regional coverage, delivery performance, etc.

Select your shipment & choose the best carrier using AI-powered recommendation.

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Step 4

Get Ship-Ready

Prepare your order(s) for pickup by the delivery agent. Our systems automatically generate important shipping documents like product invoice, manifest and shipping label, reducing manual efforts to zero.

Automatically generate & download shipping documents such as manifest, labels & invoices.

Step 5

Keep Customers Informed

Take control of your brand’s customer experience using branded tracking pages, customisable email and sms notifications containing order tracking statuson each step in the line haul.

Once your order is shipped, share real-time tracking updates with your buyers via Email & SMS.

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Step 6

Make Analytics based Decisions

Use our analytics dashboard to select the best courier for your shipment based on multiple variables like price, SLA’s etc.

Use our analytics dashboard to select the best courier for your shipment based on multiple variables like price, SLA’s etc.

Everything You Need, On A Single Platform.

Build a robust order fulfillment infrastructure for your eCommerce brand using our features.

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Automated Shipping Workflows

Reduce manual tasks and improve operational efficiency with batch order processing, label and manifest generation, non-delivery and return management & much more.

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Seamless Integration

Connect and manage multiple carriers, eCommerce point-of-sale platforms and marketplaces like Shopify, Magento, Salla, Amazon etc, using plug-n-play connectors.

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Post-Purchase Experience

Send automated tracking notifications via email, SMS or WhatsApp. Increase your brand advocacy, collect customer feedback, NPS, and make returns easier using branded tracking pages.

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Predictive Analytics

Take data-backed decisions to optimise logistics for your business. Keep a track on delivery SLAs, carrier performance and prevent returns before they happen.

Brands That Bank On Us

Trusted by leading eCommerce and direct-to-consumer brands as their logistics partner.

Trusted by leading eCommerce and direct-to-consumer brands as their logistics partner.

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